Counselling Services

What Is Counselling?

Counselling is a ‘talking therapy’ that takes place when you and a counsellor meet in a safe, confidential place to explore emotional difficulties that may be causing you stress and anxiety. Its aim is to encourage you to talk through your feelings with a counsellor who will be supportive and non- judgmental. She does not give advice or tell you what to do, but enables and empowers you to make your own choices and effect change if you so wish.

How Can Counselling Help?

Counselling helps as we all have difficult times in our lives and it is helpful to talk with someone who is neutral and objective. Counselling can enable you to use your own inner resources and ideas to approach your issues with a clearer understanding and possibly from a different perspective. Through counselling you can gain insight which may help you to manage issues that are uncomfortable and are causing you painful and difficult feelings. This can lead to a lack of confidence and low self-esteem.

Who Can Benefit From Counselling?

Counselling can be helpful to anyone who needs someone to talk to. The counsellor is trained to actively listen to you and to help you to feel heard and understood. Your distress may be a result of redundancy, bereavement, difficult relationships, dissatisfaction with life, or loss of a sense of direction and purpose. However, as is often the case, there may be no obvious reason for your distress when you start counselling. It is important that the request for counselling comes directly from you as no-one should be "sent" for counselling.


Whatever takes place in a counselling situation is confidential to you, the counsellor and if appropriate a supervisor. There are a few exceptional circumstances where this may not apply and these will be explained at your initial counselling assessment.

How May Counselling Make Me Feel?

There are many different types of counselling approaches, but primarily the relationship between you and your counsellor is more important than the method used. To build your relationship and to gain trust will require a commitment from you to attend regular weekly counselling sessions. Counselling is a very personal process. It can make a real positive difference in your life. However, there are no guarantees. Sometimes it is necessary to talk about painful feelings or difficult decisions, so you may go through a period of feeling worse before you start to feel better. Counselling does not offer instant solutions; usually it will take a few sessions before counselling can start to make a difference. Counselling isn’t an easy process and it doesn’t work for everybody. You may be talking about personal and very painful issues; it can sometimes be hard to keep going, but it is important to discuss confusing and often difficult feelings with your counsellor. Despite this, it is often worth the effort as most clients can be helped to work through their concerns. Counselling can take just a few sessions and sometimes even one session may be enough. It may continue over several weeks or months. This will depend on your individual situation.

 Who Are Our Counsellors?

Our counsellors are volunteers who have completed, or nearing the end of extensive training. They work to the British Association for Counselling and Psychotherapy (BACP) Ethical Framework and receive regular, professional supervision.

What Will It Cost?

Apart from a one off assessment fee of £10, our Counselling Service is now free (subject to on-going funding).

Counselling Availability

We offer up to a maximum of 12 counselling sessions which is subject to on-going funding. Counselling is available during the week from Tuesday-Thursday 10am - 2:30pm and sessions last for 50 minutes.

How Do I Ask For Counselling?

Please ring the Centre on 01582 416783 to arrange a free initial counselling assessment.  Following this consultation, if you wish to go ahead with counselling, you will be given further information to take away with you. You will be offered counselling subject to the waiting list.

Ending Counselling

You can decide to stop counselling at any time when you feel ready, or if you think counselling is no longer helping.  Just discuss this with your counsellor and she will work towards an agreed ending with you.

01582 416 783
Drop-in: Mon – Fri 9:30am – 12:00pm    Appointments:  Mon – Fri 12:00pm – 4:00pm